Systems Administrator Staunton

MasterApp Labs

Systems Administrator

Full Time • Staunton
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
Job Title: Systems Administrator
Location: Staunton, VA, (Onsite)
Position Type: Contract
Interview Mode: Both Phone and In Person

Overview:
Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
3-5 years of experience required.
Key Responsibilities

  • Responds to all levels of support requests from Tier 1 - 3.
  • Provides exceptional customer service.
  • Communicates effectively with teammates and customers of varying levels of technical expertise.
  • Responds to all break/fix requests associated with end user resources.
  • Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
  • Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
  • Maintains up-to-date project and architecture documentation.
  • Maintains up-to-date inventory and maintenance records.
  • Monitors system resources for server/service anomalies.
  • Resolves connection issues between users and resources.
  • Maintains detailed change history of changes.
  • Supports team efforts to improve cybersecurity controls and defenses.
  • Supports team efforts for threat hunting and mitigation.
  • Manages time and resource constraints.
Required/Desired Skills
Skill | Required /Desired | Amount | Actual Years of Experience
Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers | Required | 5 | 
Desktop/Laptop/Server Hardware | Required | 5 | 
Experience with Active Directory Administration | Required | 5 | 
Virtualization/VMWare | Required | 5 | 
Backup and Recovery | Required | 5 | 
Help Desk Support | Required | 5 | 
Customer Service | Required | 5 | 
Cybersecurity | Highly desired | 2 | 
Hands-On w/Network Equip | Desired | 3 | 
Experience with Video Management Systems | Desired | 2 | 
Microsoft Certification/ Related certifications | Nice to have | 
Audio-Video Support | Nice to have | 
Compensation: $35.00 per hour




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